Support

Shipping & compliance

Lithium-ion batteries are regulated goods under international transport law. This page gives general guidance on shipping Inspired Energy products, and links the documents customers ask for most: shipping advice, customs letters, compliance declarations and safety data sheets.

Downloads

Commonly requested documents

Click a document and it opens in a new window, where you can download it. Datasheets for every part are in the product sheet database.

Product sheet database

Export

Export codes for Inspired Energy products

Inspired Energy products ship to OEM customers in over 96 countries. Confirm codes with your customs broker for your destination.

US HS / commodity code, lithium-ion batteries
8507.60.0000UK: 8507.80.3000
US HS / commodity code, NiMH batteries
8507.50.0000UK: 8504.80.2000
US HS / commodity code, battery chargers, components, cables etc.
8507.90.8000UK: 8504.80.9400
Export Control Classification Number (ECCN), all Inspired Energy products
EAR99
License type
NLRNo License Required

Support

Common questions

Where can I find the documents I need?

Shipping advice, customs letters, compliance declarations, safety data sheets and the other documents customers ask for most are in the commonly requested documents list on this page.

Datasheets and UN 38.3 test summaries are on each product's page in our product sheet database.

How can I estimate my shipping costs?

Plan your shipment with our downloadable shipping weights and measures guide. It lists box weights and dimensions.

Who do you ship with and how?

We ship by air and ground with FedEx, UPS and DHL, or your freight forwarder. To track an order: FedEx, UPS, DHL.

What if FedEx, UPS and DHL won't ship dangerous goods to my address?

Contact us and we will provide supporting documentation to your selected freight forwarder.

What countries do you ship to?

Full shipping of dangerous goods: Afghanistan, Albania, Andorra, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bolivia, Bosnia and Herzegovina, Brunei, Bulgaria, Cambodia, Cameroon, Canada, Canary Islands, Cayman Islands, Chile, Colombia, Costa Rica, Curaçao, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, El Salvador, Estonia, Finland, Gabon, Germany, Ghana, Greece, Grenada, Guernsey, Hong Kong, Hungary, Iceland, Indonesia, Iraq, Ireland, Israel, Italy, Jamaica, Japan, Jersey, Kuwait, Laos, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Maldives, Malta, Martinique, Mexico, Moldova, Monaco, Morocco, Myanmar, Netherlands, New Zealand, Nigeria, Northern Ireland (UK), Norway, Oman, Panama, Peru, Poland, Portugal, Puerto Rico, Qatar, San Marino, Saudi Arabia, Senegal, Serbia, Sicily, Singapore, Slovakia, Slovenia, South Korea, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Maarten, St. Vincent, Sweden, Switzerland, Taiwan, Thailand, Togo, Trinidad and Tobago, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, U.S. Virgin Islands, Vatican City, Venezuela, Vietnam.

Additional shipping requirements: Argentina, Aruba, Barbados, Brazil, China (mainland), Croatia, France, India, Philippines, Spain, Turkey.

For any other shipping question, contact us.

Are Inspired Energy products UN 38.3 certified?

All commercially available Inspired Energy lithium-ion battery packs have been tested and comply with the UN Manual of Tests and Criteria, Part III, subsection 38.3 (ST/SG/AC.10/11/Rev.7), more commonly known as UN 38.3.

The product-specific UN 38.3 test summary is on each battery's page in our product sheet database.

Where can I find the "country of origin" of your products?

All of our products are designed and manufactured on our campus in Newberry, Florida, USA. We source materials from around the globe to ensure the highest quality and performance.

Where do I find declarations of compliance for different standards?

Our CE and UKCA declarations are in the document list.

Batteries, CE and UKCA: EMC Directive 2014/30/EU; Battery Regulation 2023/1542; WEEE Directive 2012/19/EU; RoHS3 Directive 2011/65/EU including amendment 2015/863/EU; EU Regulation (EC) 1907/2006 (REACH).

Chargers, CE and UKCA: EMC Directive 2014/30/EU; WEEE Directive 2012/19/EU; RoHS3 Directive 2011/65/EU including amendment 2015/863/EU; EU Regulation (EC) 1907/2006 (REACH); Low Voltage Directive 2014/35/EU.

General guidance only. Regulations change frequently. Always verify current requirements with your freight carrier, customs broker or regulatory advisor before shipping lithium battery products.

Air

Air shipping: IATA regulations

Lithium-ion batteries are classified as dangerous goods under the IATA (International Air Transport Association) Dangerous Goods Regulations. Inspired Energy batteries must be shipped in compliance with the IATA DGR when they travel by air.

IATA updates its lithium battery rules every year. The points below are general guidance; always consult the current edition of the DGR for your battery type, state of charge and shipment configuration.

Read before you ship by air

How our batteries ship by air

  • PI 965Lithium-ion cells and batteries shipped alone, separate from devices. Section rules apply based on the battery's Wh rating.
  • State of chargeLithium-ion batteries shipped alone are generally required to travel at no more than 30% state of charge. Verify with your carrier.

Ground & sea

Ground and ocean freight

  • DOT: US domestic ground

    Domestic US ground shipments of lithium-ion batteries are regulated by the US Department of Transportation under 49 CFR Parts 171 to 180, as UN3480 (batteries alone). Depending on the Wh per package and per shipment, a shipment follows the limited quantity provisions or the fully regulated requirements.

  • IMDG: international ocean

    International sea shipments are governed by the IMDG Code (International Maritime Dangerous Goods Code). Lithium-ion batteries are Class 9 miscellaneous dangerous goods, and IMDG documentation, packaging and stowage rules apply.

  • Packaging

    Inspired Energy batteries ship in the manufacturer's original packaging. Our packaging meets all IATA requirements. In any shipment, batteries must be protected against short circuit with terminals insulated, packed to prevent movement, and marked with the UN markings for the shipment's classification.

Transport testing

UN 38.3 compliance

UN 38.3 is the UN Manual of Tests and Criteria, Part III, Section 38.3: the internationally recognized battery safety test standard for transporting lithium cells and batteries by any mode. All commercially available Inspired Energy lithium-ion battery packs have been tested and comply with it. Each battery's product page links its UN 38.3 test summary.

  1. T1: Altitude simulation

    Simulates the low pressure of air transport

  2. T2: Thermal test

    Cycles the battery through temperature extremes

  3. T3: Vibration

    Tests resistance to vibration typical of transport

  4. T4: Shock

    Tests resistance to mechanical shock from drops and handling

  5. T5: External short circuit

    Tests the battery's response to an external short

  6. T6: Impact / crush

    Tests cell response to mechanical impact or crush

  7. T7: Overcharge

    Tests the response to an overcharge condition

  8. T8: Forced discharge

    Tests cell response to forced over-discharge

Further reading

Resources

Regulators and standards

Additional resources

Need a document that isn't listed?

Contact us with the document and, where it applies, the part numbers you need.

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Can't find the right configuration?

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